This Page is for quick reference only and does not cover our full Terms of Service. 

Mobile Repair Lifetime Warranty

Valley TechPros offers a lifetime warranty from defects on most Mobile Phone & Tablet parts. *Some restrictions may apply

All repairs and parts not covered under the lifetime Warranty are backed by our 30 day guarantee.

Mobile Replacement Parts

• Lifetime warranty covers only manufacturer defects/workmanship, and does not include cracks or incidental damages
• Parts must be purchased from Valley TechPros

Zero-Cycle Batteries

• 1 Year warranty on defective batteries
• Batteries must be purchased from Valley TechPros
• We do not cover damage caused by using low quality or improper chargers. 

Standard Mobile Batteries

• 6 month warranty on defective batteries
• Batteries must be purchased from Valley TechPros
• We do not cover damage caused by using low quality or improper chargers. 

*Warranty is void when used in the repair of a water damaged device. 

PC, Mac & Computer Repair Warranty

Valley TechPros provides a 30-day guarantee for all labor on our computer repairs and NEW parts. If your problem is not resolved we can repair or replace the defective parts within 30 days of pickup. 

Once the computer has left our possession new or old viruses are not covered under our warranty and will be considered a new repair.

If after a repair, you experience problems which were not originally disclosed to prior to the initial repair, the problem is classified as new and unrelated and not covered by our guarantee.

Data recovery, backup services & devices with liquid damage are exempt from any warranty or guarantee even after repair or service. Used parts are not coverd by our guarantee.

Manufacturer Warranty

Some services may void your manufacturer’s warranty. Some manufacturers provide exemptions for professional repair shops, though we cannot guarantee in any way that yours will, nor do we have a list of manufacturers who do provide such exceptions.

 Any repairs or modifications to iPhones and other Apple Products WILL void your warranty.